Dear Customer,
We would like to inform you about recent security measures concerning ALO Center’s web services.
On 20 October, information was released concerning two critical security vulnerabilities affecting PHP, a technology widely used by websites and online services. As a precaution, ALO Center reviewed our web services and took the necessary measures. [cert.europa.eu]
www.alocenter.se
Our main website, www.alocenter.se, has been updated and is available as normal.
You can continue to visit our website for information about ALO Center, our products, services and contact information.
My ALO Page
As a precautionary security measure, the current version of My ALO Page has been taken offline.
Rather than reopening the existing version, we have decided to move forward with a new and improved My ALO Page.
The new version is being designed to provide a more user-friendly experience and make it easier to access the information and services you need.
Planned improvements include:
- Easier access to spare parts and product information
- An upgraded Setting Tool Configurator
- An integrated support portal
- Improved access to machine documentation and manuals
- A modern and user-friendly interface, optimized for computers, mobile phones, and tablets
My ALO Page will therefore remain unavailable during the autumn while we prepare the new version.
While My ALO Page is unavailable
Please use the following contact channels:
Spare parts and related inquiries:
spareparts@alocenter.se
Technical support, machine documentation, and manuals:
support@alocenter.se
We understand that the temporary unavailability of My ALO Page may cause some inconvenience and appreciate your understanding.
Our priority is to provide secure and reliable online services. At the same time, we see this as an opportunity to improve My ALO Page and provide a better service for our customers in the future.
For those interested in the technical background, further information is available in the CERT-EU Security Advisory 2026-018. [cert.europa.eu]
For questions or further information, please contact:
Johan Lithén
CEO
johan.lithen@alocenter.se
Daniel Forsström
Automation & Support Engineer
daniel.forsstrom@alocenter.se
