Please provide the name of the person we can contact

      REMOTE SUPPORT REMOTE ACCESS  
    Prerequisite None Remote support  
    Response time 48 hours 24 hours  
    Free support E-mail/Phone/Teams E-mail/Phone/Teams  
    Priority ahead of non-agreement customer Yes Yes  
    Discount: framework supply agreement 25% 50%  
    Remote troubleshooting Case-to-case charge Included  
    Firmware updates Case-to-case charge Included  
    Remote access Case-to-case charge Included  
    New equipment warranty extension Not available Included  
    Departure guarantee Not available Not available  


    Please email us at:
    support@alocenter.se