Please provide the name of the person we can contact

  REMOTE SUPPORT REMOTE ACCESS  
Prerequisite None Remote support  
Response time 48 hours 24 hours  
Free support E-mail/Phone/Teams E-mail/Phone/Teams  
Priority ahead of non-agreement customer Yes Yes  
Discount: framework supply agreement 25% 50%  
Remote troubleshooting Case-to-case charge Included  
Firmware updates Case-to-case charge Included  
Remote access Case-to-case charge Included  
New equipment warranty extension Not available Included  
Departure guarantee Not available Not available  


Please email us at:
support@alocenter.se